At Mettler Design, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website: https://mettlerdesign.com.
WHO WE ARE
Mettler Design is dedicated to ensuring that all personal information you share with us is handled responsibly and securely.
INFORMATION WE COLLECT
When you visit our website or submit a form — including requesting a free resource, contacting us, or providing your phone number — we may collect the following information: your name, email address, phone number, and any other details you choose to share with us.
We use this information to respond to your inquiry, deliver the content or resource you requested, and follow up with you by email, phone, or text message (SMS). If you provide your phone number and opt in to receive text messages, message frequency varies and message and data rates may apply. You can opt out of text messages at any time by replying STOP, or get help by replying HELP. You can opt out of email communications at any time using the unsubscribe link in any email we send, or by contacting us at info@mettlerdesign.com.
COMMENTS
When you leave comments, we collect the data shown in the form, along with your IP address and browser user agent to prevent spam.
An anonymized string (hash) of your email may be shared with the Gravatar service.
Once your comment is approved, your profile picture (if linked) becomes publicly visible.
MEDIA
If you upload images, avoid embedding location data (EXIF GPS). Visitors to the website can download and extract this information.
COOKIES
We use cookies to improve your browsing experience:
Comment cookies: Save your details for convenience (1 year).
Login cookies: Store login and display preferences (2 days to 1 year).
Temporary cookies: Used for login checks and expire when the browser closes.
Editor cookies: Saved when publishing or editing an article (1 day).
EMBEDDED CONTENT
Our site may feature embedded content (e.g., videos, articles, or images). Embedded content behaves as if you visited the source website, which may collect data, use cookies, and track your interactions.
SMS/MMS Privacy and Information Sharing
Mobile Information — No Sharing or Sale for Marketing: We do not sell, rent, share, or disclose mobile phone numbers or other mobile contact information to third parties or affiliates for marketing or promotional purposes.
SMS/MMS Opt-In Data and Consent: Text messaging originator opt-in data and consent will not be shared with any third parties. This includes the mobile phone number provided and the consent associated with receiving SMS/MMS messages from Mettler Design Inc.
Mobile information is used only to provide the services and communications you request, including responding to inquiries and delivering opted-in SMS/MMS messages. Message frequency varies; message and data rates may apply. Reply STOP to opt out or HELP for help.
If you request a password reset, your IP address will be included in the reset email.
DATA RETENTION
Comments: Retained indefinitely for seamless follow-up approvals.
User profiles: Stored securely, editable by users and administrators.
YOUR DATA RIGHTS
An exported file of personal data we hold about you.
Deletion of your data (except when required for administrative, legal, or security reasons).
DATA PROTECTION
Visitor comments may be reviewed by automated spam detection tools to enhance site security.